Privacy Policy

Business Name:

Orange Knitt Fab

Owner:

Mr. Dharmendrabhai Mavani

GSTIN:

24AWJPM1947M1Z4

Email:

[email protected]

Phone:

+91 9924886651

Website:

orangeknittfab.com

Address:

221-224, Ground Floor, Millennium Textile Market-4, Bhathena, Ring Road, Surat

For questions or requests relating to this Privacy Policy, please contact us using the details above.

Depending on your interaction with us, we may collect information such as:

• Your name;
• Company/business name;
• Contact number;
• Email address, where provided;
• GST number, where applicable;
• Business/customer reference information, where provided;
• Billing information;
• Delivery/shipping information;
• Information contained in enquiries, quotations, order communications and customer correspondence;
• Information necessary to process or manage an order or business relationship.

We only seek information that is reasonably relevant to the particular business purpose for which it is collected.

We may receive information when you:

• Contact us by phone, email or WhatsApp;
• Request a quotation;
• Request or discuss a fabric sample;
• Place or discuss an order;
• Provide business/GST information;
• Arrange delivery;
• Communicate with us about an existing or potential order;
• Contact us regarding a complaint, replacement or refund;
• Visit or interact with our website.

We may use information we collect to:

• Respond to enquiries;
• Communicate with customers and prospective customers;
• Provide quotations;
• Arrange samples;
• Process and manage orders;
• Arrange delivery and shipping;
• Issue invoices and maintain business records;
• Process payments and verify transactions;
• Handle complaints, replacements and refunds;
• Meet applicable tax, accounting and legal obligations;
• Communicate about products, orders and business matters;
• Protect our business against fraud, misuse or unauthorized activity;
• Improve our website and business operations where appropriate.

Because Orange Knitt Fab operates primarily as a B2B wholesale supplier, customers may provide business-related information such as company name and GST number.

We may use such information for order processing, invoicing, taxation, verification, accounting, compliance and other legitimate business purposes.

Customers may communicate with Orange Knitt Fab through WhatsApp, telephone, email or other communication channels.

Information provided through these channels may be used for legitimate business purposes, including quotations, product discussions, samples, order processing, delivery coordination, complaints and customer support.

Customers should avoid sending unnecessary sensitive personal information through ordinary business communication channels.

Payments are generally made through bank transactions or another payment method mutually agreed with the Customer.

We may retain transaction details necessary for accounting, reconciliation, legal compliance and business records.

We do not intend to sell or rent customer payment information or personal information to third parties.

Our website may use cookies or similar technologies that are necessary for website operation, security, functionality or other purposes.

At present, Orange Knitt Fab does not intentionally use customer personal information for third-party advertising purposes.

If we introduce analytics, advertising pixels, cookies or other tracking technologies in the future, we may update this Privacy Policy and, where legally required, provide appropriate notice or obtain consent.

We do not sell or rent your personal information.

We may share information where reasonably necessary for legitimate business purposes, including with:

• Delivery and logistics providers;
• Shipping/courier providers;
• Banks or payment-related service providers;
• Accountants, tax professionals or legal advisers;
• Technology or hosting service providers supporting our website or business;
• Government authorities, regulators or law-enforcement authorities where required or permitted by law.

We seek to share only information that is reasonably necessary for the relevant purpose.

Because Orange Knitt Fab may supply customers outside India, information relating to an export customer or transaction may need to be communicated to logistics, shipping, customs, banking or other service providers involved in the transaction.

Such information will be handled for the relevant business, legal, contractual or regulatory purposes.

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their own accounts, devices and communications.

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including order management, customer service, accounting, taxation, legal compliance, dispute resolution and legitimate business record-keeping.

When information is no longer reasonably required and there is no legal or business reason to retain it, we may delete, anonymize or otherwise dispose of it securely.

Subject to applicable law and any applicable conditions or limitations, individuals may have rights relating to their personal information, including rights to request access, correction, updating or deletion of information, or to withdraw consent where processing is based on consent.

Requests can be made by contacting us using the contact details provided below.

We may need to verify the identity of the person making a request before acting on it.

Our business primarily provides wholesale fabric to businesses and commercial customers.

Our website and services are not specifically directed toward children.

Where personal information relating to a minor is provided to us, we will handle it in accordance with applicable law.

Our website may contain links or references to third-party websites or services.

Orange Knitt Fab is not responsible for the privacy practices, content or security of third-party websites.

Customers should review the privacy policies of third-party websites before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or privacy practices.

The updated version will be published on our website with a revised “Last Updated” date.

For questions, concerns or requests relating to personal information or this Privacy Policy, contact:

When contacting us regarding personal information, please clearly describe your request so that we can process it appropriately. You can also reach us through the Contact page.

By using our website or voluntarily providing personal information to Orange Knitt Fab for an enquiry, quotation, sample, order, delivery, customer service or other legitimate business purpose, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable law and any rights available to you.